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Report online For non emergencies
Call 999 For emergency calls only
Call 999 For emergency calls only
Call 101 For all non emergencies
Call 101 For All non emergencies
                                                                                 
Salary
£21,837 to £24,156 Per year Scale 4
Type
Permanent
Posted
29 September 2022 09:26:00
Closing Date:
14 October 2022 17:00:00
Description
You will provide technical support for Information Technology and Communication Systems within the parameters of the Departments Service Level Agreements, the Service catalogue and ITIL.
Responsibilities will include supporting the ICT Service Desk service. You will provide a 1st line service which includes assistance with ICT maintenance activities, assistance with the delivery and installation of ICT assets through support, projects and the IT Request Process.
Applicants will be expected to evidence at least one year’s technical experience in a PC support function involving hardware and software solutions, working with Windows operating systems particularly Windows 10.
At least 3 months administration experience is also a requirement.
A driving licence would be desirable but is not essential for this role.
If you would like any further information please contact Bryan.Hall@durham.police.uk.
 
Durham Constabulary Benefits
  • Durham Constabulary offers a minimum of 26 days annual leave rising to 31 days after five years continuous service.
  • A defined benefit pension scheme (career average) with death in service benefit. 
  • A flexible approach to work/life balance issues, working from home options and an excellent working environment.
  • We offer secure parking on site at competitive rate compared to normal city centre parking charges and are located close to the local bus and train services.
  • We have an onsite café serving fresh food daily and employee kitchen facilities.
Qualifications / Experience Test
City & Guilds Level III/ A Levels/or BTEC National or an approved equivalent
If you possess an equivalent qualification you must clearly outline this on your application.  Failure to do say may result in your application not being progressed.
Further information regarding the relevancy of equivalent qualifications is available from the OfQual website at http://ofqual.gov.uk/help-and-advice/comparing-qualifications/
Successful candidates will be required to provide copies of all relevant qualifications.

How to apply
For further information please view the Job Description.
To apply please download and complete the Police Staff Application Form Pers 198.
Complete application forms should be returned to human.resources@durham.police.uk
For application guidance notes please click here
Hard copy applications and CVs will not be accepted.
Candidates will be contacted via email in relation to the recruitment process and are also advised to check junk/spam folder for email updates.
Contact Email
human.resources@durham.police.uk
Job Reference
75/22