Data protection
Please click here to read our Privacy Notice in relation to COVID-19
For more information, please read Data protection and coronavirus information published by the Information Commissioner's Office.
Fee:
From May 25, 2018, all Information Rights requests will be free of charge, unless they are considered and manifestly unfounded or excessive, please see the information rights details above. We will write to you and advise you if this is the case.
Proof of identity:
We will require you to prove your identity before we commence your Information Rights request. It may save time if you provide identity documents along with your request. The required proof of identity documents are listed on the subject access form, a link to this form can be found below.
The information you require:
To ensure we meet your Information Rights, please be clear about which Right you are contacting us about and what information you require.
We must provide you with your information within one month of receipt, however we can lawfully extend this by a further two months if your request is complex or numerous. If there is a delay in dealing with your request we will inform you within one month of receipt of the request and explain why the extension is necessary. If further proof of identity is sought then the one month will commence when your identity has been confirmed.
If we refuse to process your request we will explain why and inform you of your right to complain to the Information Commissioner, and to a judicial remedy within one month of receipt.
EGRESS: Egress is the preferred method of electronically sending Police disclosure information to a member of the public, as it is a secure method of electronically transferring large amounts of data. You will need to set up an Egress account (which is free) and then you can securely download the disclosure material to your computer. Further details can be found via the following link:
https://switch.egress.com/ui/registration/accountcreate.aspx
How to make an information rights request:
You can make an information rights request, which includes asking what data Durham Constabulary holds on you, in the following ways:
Email: data.protection@durham.police.uk
In writing: Information Rights and Disclosure Unit, Digital Data & Technology Command, Police Headquarters, Aykley Heads, Durham City, DH1 5TT.
By telephone: 0191 375 2582.
Please read the Disclosure limitations leaflet, before applying for your subject access rights: Leaflet - The Disclosure Limitations of the Subject Access Right Provisions
To download the subject access form please click here