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Notice

COVID-19: Click here for government guidance

Please visit our COVID-19 page for further information

Report online For non emergencies
Call 999 For emergency calls only
Call 999 For emergency calls only
Call 101 For all non emergencies
Call 101 For All non emergencies
                                                                                 

Data protection

Please click here to read our Privacy Notice in relation to COVID-19​

Due to the Coronavirus/COVID 19 pandemic and the changing circumstances for all, whilst we will make every effort to respond within statutory timescales, the Unit must prioritise essential safeguarding work necessary to protect the public and this may cause some delays in other areas. We apologise for any inconvenience this may cause, and will of course endeavour to process your request as soon as practicable. If your request is not urgent or can be retracted at any stage, please let us know as soon as possible via our published email addresses. We understand that the delivery of your rights is important and thank you for your understanding and support during these uncertain times.

For more information, please read Data protection and coronavirus information published by the Information Commissioner's Office.

Fee: 
From May 25, 2018, all Information Rights requests will be free of charge, unless they are considered and manifestly unfounded or excessive, please see the information rights details above. We will write to you and advise you if this is the case.  

Proof of identity: 
We may require you to prove your identity before we commence your Information Rights request. It may save time if you provided identity documents in with your request, if not we will write to you and advise you if this is the case. 

The information you require: 
To ensure we meet your Information Rights, please be clear about which Right you are contacting us about and what information you require.

We must provide you with your information within one month of receipt, however we can lawfully extend this by a further two months if your request is complex or numerous. If there is a delay in dealing with your request we will inform you within one month of receipt of the request and explain why the extension is necessary. If proof of identity is sought then the one month will commence when your identity has been confirmed. 

If we refuse to process your request we will explain why and inform you of your right to complain to the Information Commissioner, and to a judicial remedy within one month of receipt. 

How to make an information rights request: 
You can make an information rights request, which includes asking what data Durham Constabulary holds on you,  in the following ways: 

Email: data.protection@durham.police.uk 

In writing: Information Rights and Disclosure Unit, Digital Data & Technology Command, Police Headquarters, Aykley Heads, Durham City, DH1 5TT.

By telephone: 0191 375 2582.

To download the subject access form please click here​​