In an emergency always dial 999.
An emergency is something that requires an immediate response, and using the 999 line unnecessarily could prevent somebody who is in danger from getting through to us.
999 should only be used in situations where:
- Life is at risk
- Persons are badly injured
- A crime is in the process of being committed
- Offenders are nearby
- There has been a serious disruption to the flow of traffic
If you are in danger and can’t speak dial 999 and press 5 5 - this is the silent solution, and 999 calls will be passed to Police in order to try and establish the persons location.
If you wish to speak to the police but it is not an emergency, please contact us on our non-emergency number 101 or online via 101 Live Chat.
When to call 101 (calls to this number are free):
- To report non-urgent incidents
- When a crime is not happening now
When to use 101 Live Chat:
- General advice and enquiries
- Updates on incidents already reported
Contact methods for deaf users
Relay UK: Dial 18000. For more information, click here.
If you would like to report crime or suspicious behaviour anonymously, you can do so via CrimeStoppers or Fearless, both of whom are independent from the police service.
You can make an anonymous report online, contact them via their social media channels (Twitter and Facebook) or call them on 0800 555 111.
Fearless gives young people access to non-judgemental information and advice about crime and criminality; providing a safe place to give information about crime – 100% anonymously.
Make an anonymous report online.