In an emergency always dial 999.
An emergency is something that requires an immediate response, and using the 999 line unnecessarily could prevent somebody who is in danger from getting through to us.
999 should only be used in situations where:
- Life is at risk
- Persons are badly injured
- A crime is in the process of being committed
- Offenders are nearby
- There has been a serious disruption to the flow of traffic
If you wish to speak to the police but it is not an emergency, please contact us on our non-emergency number 101.
101 should be used when:
- An officer's attendance can be scheduled
- There is no immediate danger to life
- A crime is not in progress
- The offender is not nearby
- Community issues
- A non-urgent road traffic collision
- It is a general enquiry
101 is an easy to remember non-emergency police number and is in use across England, Scotland and Wales.
When calling 101, the system determines your location and plays a recorded message announcing the police force you will be connected to. If you are on a boundary between two or more forces, the recorded message will give you a choice of which force to be connected to.
Calls to 101 are free.
Contact methods for deaf users
Relay UK: Dial 18000. For more information, click here.
101 Live Chat: Here