alert-icon@2xalert-icon@2xion-close-round - Ionicons- white@2x Skip to content
Report online For non emergencies
Call 999 For emergency calls only
Call 999 For emergency calls only
Call 101 For all non emergencies
Call 101 For All non emergencies
                                                                                 

When buying a used car, always:

  • Ask to see proof of the seller's identity and address - an official letter or driving licence, for example
  • Make sure the car's VIN (Vehicle Identification Number) matches that on the registration document

The Vehicle Identification Number (VIN), formerly known as the chassis number, is a unique 17 character number issued to every vehicle by the manufacturer. 


Finding the VIN:

  • Stamped on the body chassis or frame
  • On a manufacturer's VIN plate under the bonnet or fixed to the post between the front and rear doors
  • On an additional plate fixed securely to the top corner of the dashboard where it can easily be seen through the windscreen - this is called a visible VIN

When buying a car, always check that the VIN has not been tampered with and that it matches that on the registration document (V5).


Never:

  • Let the seller bring the car to you, as you may need to confirm their address details. Buy a car without the registration document (V5) - make sure it has a DVLA watermark and has not been altered in any way
  • View a car before you've read "The Car Buyers Guide" - we suggest you take a copy with you as a reminder to ask the right questions

Buying a new car

We advise you to consider the following security features:

  • Electronic engine immobilisation
  • Locking wheel nuts
  • Secure in-car entertainment
  • Lockable fuel caps
  • Central locking
  • Security etching
  • Deadlocks
  • Alarms

You should ensure your car has as many of these features as possible. Speak to your insurer about security - some systems may reduce your premium.

Think about fitting a vehicle tracking system if you are buying a particularly expensive car or one that might be attractive to thieves.