Durham Constabulary

Reporting Crimes to the Telephone Investigation Unit

It is not always necessary to send an officer or a Crime Scene Investigator to all reported crimes. Some incidents can be dealt with over the telephone. This gives officers time to go to incidents, where their attendance is vital.

For some crimes such as:

you may be given an incident reference number and then one of our investigators will call you back.

We judge every incident on its merits, but normally where any of the following conditions apply, then someone will be sent to you and the scene: